Last Updated: Feb 01, 2026

 

​Overview

Dr. Sonam Rambhia, DDS, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information related to our SMS/text messaging communications in compliance with A2P 10DLC carrier requirements and California privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

 

Information We Collect

When you opt in to receive SMS messages from us, we may collect and store:

• Mobile phone number

• Name (if provided)

• SMS message content and responses

• Message delivery confirmations

• Opt-in and opt-out records

• Date and time of interactions

We do not request or collect sensitive personal information such as Social Security numbers, financial account numbers, or full medical records via SMS.

 

How We Use Your Information

Your information is used solely for legitimate healthcare-related business purposes, including:

• Appointment reminders and confirmations

• Scheduling updates and office notifications

• Patient communication related to dental services

• Responding to patient inquiries

Message frequency may vary.

 

SMS Consent & Opt-In

By providing your mobile number and opting in via our website, phone system, intake forms, or in-office communication, you expressly consent to receive non-marketing SMS messages from Dr. Sonam Rambhia, DDS, Inc.

Consent is not a condition of treatment or purchase.

 

Opt-Out & Help

You may opt out at any time by replying:

• STOP — to cancel SMS messages

• HELP — for assistance

You may also contact us directly at 559-686-1773 for support.

 

Data Sharing & Third Parties

We do not sell, rent, share, or disclose your personal information or SMS consent to third parties for marketing or promotional purposes.

Information may be shared only with:

• Authorized SMS and communication service providers for message delivery

• Legal or regulatory authorities when required by law

All service providers are contractually obligated to protect your information and comply with privacy regulations.

 

Data Retention

SMS-related data is retained only for as long as necessary to:

• Provide messaging services

• Maintain compliance with legal, regulatory, and carrier requirements

Data is securely deleted or anonymized when no longer required.

 

Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

 

California Privacy Rights (CCPA / CPRA)

California residents have the right to:

• Know what personal information is collected and how it is used

• Request access to or deletion of personal information

• Correct inaccurate personal information

• Limit the use of sensitive personal information

• Not be discriminated against for exercising privacy rights

Requests may be submitted by contacting us at:

Phone: 559-686-1773
Mail: 1040 N Cherry St, Tulare, CA 93274

 

Children’s Privacy

Our SMS services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

 

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.